| Higher Nationals Assignment Brief | |
| Qualification Title | Pearson BTec Level 5 Higher National Diploma in Business |
| Unit Number and Title | Unit 20: Organisational Behaviour |
| Assignment Title | Management and Personality Portfolio |
| Submission format |
The submission is in the form of an individual portfolio of evidence. You are to produce a portfolio of reflective evidence and take part in a simulated group activity. The portfolio should include the following: 1. completed personality and attribute audits and a reflective statement. 2. a motivational group activity 3. a reflective presentation that includes the participation and outcome of areas 2 and 3 above. You are required to make use of headings, paragraphs, and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system (or an alternative system). You will need to provide a bibliography using the Harvard referencing system (or an alternative system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly. Word count is 2500–3000 words, although you will not be penalised for going under or exceeding the total word limit. |
| LO1 | Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches. |
| LO2 | Produce a customer experience map to create business opportunities and optimize customer touch points. |
| LO3 | Participate in a group team activity for a given business situation to demonstrate effective team skills. |
| LO4 | Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals |
| Vocationa Scenario | You are currently working as a Graduate Trainee Store Manager. You are responsible for leading, motivating and developing the team of store employees to ensure consistent delivery on standards, customer service and product knowledge, maximising the store’s sales potential and profitability. |
| Assignment activity and guidance | |
| i) | Complete a personality and attribute evaluation that audits your skills and personality traits. Discuss whether they are positive or negative in terms of management approaches. Reflect on personality and perceptions of self in terms of your own performance. |
| ii) | As part of the training, you have been asked to provide solutions for addressing low morale, lack of focus and productivity of employees on the shop floor. Staff work long shifts, are often dealing with challenging customers and work can be repetitive. They often work in isolation. You are to work in a small group of your peers to prepare, produce and deliver a short, dynamic motivational activity for the rest of the management team to take part in. You should fully participate in the creation and management of this activity. The activity should apply content and process theories of motivation. |
| iii) |
Exploration of team and group behaviour and its relevance to an effective team. • Assessment and reflection on the results of the audits, your participation in the group activity and the importance of personality etc. in effective workforce and managerial relationships. • Challenge and reflection on your personal perspectives, traits and attributes, as well as your individual contribution to the group activity. • Consideration and justification of the adaptation of self and business managers in creating an effective team and a motivated workforce |
In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria for a pass grade describe the level of achievement required to pass this unit.
| Assessment and grading criteria | |||||
| To achieve a pass grade the evidence must show that the learner able to: | To achieve a merit grade the evidence must show that, in addition to the pass criteria, the learner is able to: | To achieve a distinction grade the evidence must show that, in addition to the pass and merit criteria, the learner is able to: | |||
| P1 | Assess own personality traits and attributes in terms Of them having a positive or negative effect On management approaches and company performance. | M1 | Challenge own perspectives and individual traits and attributes to influence and improve managerial relationships. | D1 | Adapt personal perspectives, traits and attributes to justify improvements that influence and enhance employee motivation and create an effective workforce. |
| P2 | Reflect on the value and importance Of personality and perception for effective managerial relationships. | ||||
| P3 | Apply content and process theories Of motivation for enhancing and maintaining an effective organisational workforce, providing specific examples. | M2 | Critically assess the extent that employee motivation can be enhanced and maintained by practical application of content and process theories Of motivation. | ||
| P4 | Contribute to the creation and management Of effective teamworking in a given business situation. | M3 | Reflect on personal contribution to group behaviour and dynamics in the creation and management Of effective teamworking | D2 | Revise personal contribution and skills for effective teams to make justified recommendations for Own improvement. |
| P5 | Explore the relevance Of group behaviour and team theory in the creation and management Of effective teamworking. | ||||
| P6 | Examine how the operation Of power, politics and culture in an organisation affect employee behaviour and the accomplishment Of organisational goals. | M4 | Evaluate how the Operation Of power, politics and culture affect employee behaviour and the accomplishment Of organisational goals. Distinction | D3 | Make justified recommendations on how power, politics and culture can be used effectively to influence and direct employee behaviour towards the accomplishment Of Organisational goals. |
Here are some sample assignments that demonstrate the quality and depth of our work. These examples are designed to illustrate our expertise in various subjects and our commitment to delivering high-quality academic content to students.
At HND Assignment, our experts provide you with assignments that ensure less than 10% plagiarism.
At HND Assignment, our experts deliver assignments with 0% AI detection
Our specialists deliver assignments that achieve over 80% on Grammarly for exceptional quality.
We offer three free revisions to ensure your complete satisfaction with our service.
At HND Assignment, we follow a streamlined process to ensure you receive high-quality assignments that meet your academic needs. Here’s a step-by-step guide to how our service works:
We provide a revision service and welcome your feedback, offering amendments and changes at no extra charge. Additionally, we offer a 100% Moneyback guarantee if we are unable to complete your assignment as required within the specified timeframe.
We conduct thorough research using the latest and credible sources, incorporating in-text citations and a bibliography formatted according to APA, Harvard, or OSCOLA citation styles throughout the paper.
Our editors meticulously proofread each completed assignment for syntax, grammar, and structural issues. Additionally, we use Turnitin and AI tools to check for plagiarism. If necessary, you can request these reports as well.
We provide flexible payment options for completing your assignment online, including no upfront payment or a partial fee deposit under certain conditions, to better accommodate our clients.
We provide a transparent process where payments are made through invoices, and you can track your order online at any time. Our live customer support is available 24/7 via chat, email, and phone for assistance.
Certainly! We have top research experts specializing in all subjects. Your dissertations are assigned to specialists based on their subject expertise. After completion, a quality assurance expert thoroughly reviews your dissertation. Upon passing rigorous quality assessment, it is delivered to you.
Payment options and pricing structures vary among online assignment help services. Common payment methods include credit/debit cards, PayPal, and bank transfers. Pricing may be based on factors such as assignment complexity, deadline, word count, and additional services requested (e.g., editing, proofreading).
We support students facing challenges with Assignments, Homework, Dissertations, Theses, Essays, Case Studies, and Project Reports. Our professional assistance guarantees higher grades and an enriched learning experience.